Returns & Exchanges
At The Little Knitting Company, we want you to be delighted with your luxury yarns and accessories. If you are not completely satisfied, you can return your unused items in their original condition within 30 days of purchase.
Return Process
- 1.Verify Condition
Ensure all yarn skeins are unused, unwound, and still have their original bands intact, and that any needles or accessories are in their original packaging.
- 2.Contact Support
Email our customer service team with your order number and details of the items you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 3.Secure Packaging
Carefully pack your items to prevent damage during transit and include a note with your name, order number, and the RMA number provided.
- 4.Ship and Track
Send your package using a tracked postal service to our returns address; once received and inspected, we will process your refund or exchange within 5-7 business days.